Privacy Policy
As the Data Controller of your personal data, this Privacy Notice explains how we collect your personal data and what we do with it. We will explain what happens when:
You use this website
You are a customer of ours
You apply for a job with us
What happens when I use this website?
The type of personal information we process:
Contact details (name and email) when you subscribe to our newsletter
Log data and personal identifiers (please see our Cookie Notice for more information)
Browsing our website
Please refer to our Cookie Notice for more information on our use of cookies and other similar technologies.
Subscribing to our newsletter
Our website includes a form where you can give us your name and email address so we can send you newsletters, helping you stay in touch with all of our exciting developments.
We use suppliers to help us with this:
Squarespace is our website provider which will collect your personal data
HubSpot provide our database to store your personal data and allow us to send you our newsletter
We store your personal data until you decide to opt-out of marketing.
Our legal basis for processing your personal data under the GDPR and E-Privacy Regulation is consent.
Opting out and other rights
If you no longer want to receive marketing communications from us, you may opt-out of receiving them at any time by clicking on the unsubscribe button at the bottom of an email you receive from us.
If you would like to exercise any other rights detailed below, please email us at hello@crescent-med.com
What happens when I am a customer?
Here we will explain to you what happens when you are an existing or prospective customer.
The type of personal information we collect
Contact details (name, email, phone number, address)
Job title
Company name
Payment details (for new or existing customers only)
Prospective Customers
Our website includes a form where you can give us your name, email address, job title and company name so you can request a demo or download our product sheet.
We use suppliers to help us with this:
SquareSpace is our website provider which will collect your personal data
HubSpot provide our database to store your personal data
We store your personal data until you decide to opt-out of receiving this or being contacted in the future for sales purposes.
Our legal basis for processing your personal data under the GDPR and E-Privacy Regulation is consent.
Our sales team may contact you on a one to one basis to discuss your needs and how we can fulfil them. In that case, our legal basis for processing your personal data for this purpose under the GDPR is Legitimate Interest.
Opting out and other rights
If you no longer want to receive communications from us, you may opt out of receiving them at any time by clicking on the unsubscribe button at the bottom of an email you receive from us.
If you would like to exercise any other rights detailed below, please email us at hello@crescent-med.com.
We retain your personal data for up to 3 years after our last interaction with you.
Existing Customers Our sales team manage your account and we use the following suppliers to helps us with this:
HubSpot provide our database to store your personal data
Zoom to connect with you virtually
Calendly to schedule meetings
ClickUp for project management
Gmail to send and receive emails
We store your personal data for a period of 7 years following the termination of your contract with us.
Our legal basis for processing your personal data under the GDPR is contract.
We keep your personal data for up to 7 years after you terminate a contract with us.
What happens when I apply for a job?
The type of personal information we collect
Contact details (name, email, phone number, address)
Curriculum vitae
Motivation letter
How we store your personal information and our suppliers
We use the following suppliers to help us manage the recruitment process:
Google Drive for storage
Zoom to facilitate meetings with you
Calandaly to schedule interviews with you
Gmail to email you
We keep your personal data for 4 weeks under the legal basis of legitimate interest, and one year if you give us consent. We will then dispose of your information by deleting it from our servers.
Legal bases and how to exercise your rights
Under the GDPR, you have the following rights:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
If you would like to exercise your rights, you can email hello@crescent-med.com
Our contact details
Name: CrescentMed BV
Address: Staalweg 1, 2612KK Delft, The Netherlands
Phone number: +31 (0) 6 4194 5630
Email: hello@crescent-med.com
How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@crescent.tech.
Lodging a complaint with a regulator
You may lodge a complaint with a supervisory authority in the Netherlands (the AP) by contacting them through the following ways:
Postal address
Autoriteit Persoonsgegevens
PO Box 93374
2509 AJ DEN HAAG
Telephone
Telephone number: (+31) - (0)70 - 888 85 00
Fax: (+31) - (0)70 - 888 85 01
www.autoriteitpersoonsgegevens.nl
Changes To This Privacy Notice
Things may change and so we reserve the right to update or change our Privacy Notice at any time. If we make any material changes to this Privacy Notice, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.